FAQ

 

How long has Kassel Construction been operating?

We’ve been in business serving our clientele since 2008 with the finest customer service and building material.

 

Are you a licensed contractor?

Yes, we’re proud to be a Florida licensed contractor. Our license number is CGC1510217.

 

Can I see your certificate of insurance?

Yes! We proudly operate with the proper insurance and are happy to provide proof of insurance for our clients.

 

Will you obtain the permits and set up the inspections required for this job?

Yes. Our experienced team will provide all necessary steps in completing your construction project, including setting up inspections and obtaining permits for your property.

 

What is your timeline for completion?

Although each construction project requires a unique timeline for completion, our team works daily on your job site to delivery your ideal results in the perfect amount of time.

 

What is the payment schedule?

We accept an initial deposit upon the beginning of our services and subsequent progress payments.

 

Will I have a dedicated team working on my job?

Absolutely! Each of our construction projects is distinctive in their own way. To ensure that we get the job done right, we dedicate a specific team to your construction project.

 

How will you clean up at the end of the day?

Our construction professionals are required to clean up the construction site at the end of each day. Additionally, our contract provides a line item that details our professional post-construction cleaning responsibilities.

 

How and where will tools and materials be stored if the job spans multiple days?”

Although it depends on the nature of your construction project, our tools and materials are usually stored at the job site.

 

What steps will you take to protect my property?

We’re willing to go the extra step to make sure that your assets are protected. Our company is fully insured to guarantee that any losses encountered are covered. We also cover any windows, utilize lockboxes, and are willing to provide any additional protections to put your mind at ease. Furthermore, our construction professionals are under strict supervision while working on site to ensure that safety protocols are followed.

 

How will additional charges be dealt with?

In any case, we provide our clients with straight-forward charging policies. Any additional charge is presented to our clients for their approval. Upon client approval and payment, the additional work is then performed to your satisfaction.

 

Is there a warranty for your service or for the materials you’ll be using?

Although each material we use contains its own unique warranty, we provide a 12-month warranty on our labor services to ensure our client's satisfaction.

 

How do we resolve any disagreements?

We believe in always finding a solution to any issue that may arise. We pride ourselves on listening to our clients and thoroughly considering their perspective. Communication to our clients will always be clear and written to ensure that we converse effectively.